FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS
Search FAQ
Search FAQ

FREQUENTLY ASKED QUESTIONS List

  1. Q

    How do I track my order?

    A

    - Here are the steps to check your order:

      Log in > "My Account" > Order Details > Then click order no. to see your order information.

  2. Q

    What should I do if I received a damaged product?

    A

    - Please contact the customer service center.

  3. Q

    How long will it take for my order to arrive?

    A

    Within Metro Manila - approximately 7 working days.

    - Outside NCR/Luzon - approximately 10 working days.

    - Visayas/Mindanao - approximately 14 working days.